Privacy Policy
Privacy Policy
Protecting our customers’ privacy is a top priority at TraceBangla Technologies. We are committed to maintaining strong and meaningful privacy protections. The security of your personal information is a significant responsibility, and we value the trust you place in us.
This Privacy Policy explains the information we collect, how we use it, and the choices you have regarding certain uses of this information.
This policy applies to all website visitors, app users, customers, clients, and users who engage with TraceBangla Technologies services. It covers all products and solutions we provide, including Broadband & Internet Services, IT & Network Solutions, CCTV & Security Systems, Web & App Development, and Branding & Digital Marketing.
By accepting this Privacy Policy and the Terms & Conditions during registration or service usage, you expressly consent to the collection, storage, use, and disclosure of your personal information as outlined in this policy.
Information We Collect and How It Is Used
We collect information when you communicate with us, register for our services, or interact with our website, applications, and support channels. The types of information we collect may include:
Personal Information: Name, address, phone number, email, company details, billing and payment information, and service preferences.
Service Usage Data: Internet connection details, browsing or network activity, IP addresses, device identifiers, and technical logs.
Digital Interactions: Data related to website visits, online forms, cookies, and customer feedback.
Support & Communication Data: Messages, inquiries, and technical support interactions.
We use this information to:
Establish, manage, and maintain customer accounts and billing records.
Deliver, support, and improve our products and services.
Authenticate users, prevent fraud, and ensure network and data security.
Monitor system performance and enhance customer experience.
Develop new digital and technological solutions based on user feedback.
When providing technical support or system maintenance, our authorized staff may access necessary device or network settings to resolve service-related issues.
Information Sharing
TraceBangla Technologies works with trusted partners, vendors, and service providers to deliver reliable and secure technology services. We share only the information necessary for them to perform their specific functions, such as payment processing, system installation, or maintenance.
All third-party vendors are contractually obligated to:
Protect customer data with industry-standard security measures.
Use shared data solely for the purpose of providing the contracted service.
Not use or sell customer data for any unrelated or marketing purposes.
In certain cases, TraceBangla Technologies may disclose customer or service-related information:
To comply with legal or regulatory obligations, including court orders, subpoenas, or government directives.
To protect our company’s rights, prevent fraudulent activity, or address security threats.
To support law enforcement investigations or resolve disputes related to service use.
We may also share limited information with authorized entities for identity verification, auditing, or compliance with industry standards.
Commitment to Data Security
TraceBangla Technologies takes data protection seriously. We use advanced security technologies and administrative safeguards to protect customer data from unauthorized access, misuse, loss, or disclosure.
Access to personal data is restricted to authorized employees and partners who need the information to perform their job duties, and all are bound by strict confidentiality agreements.
By using our website, applications, or services, you acknowledge and agree to the collection and usage of information as described in this Privacy Policy.